Step 1: Contact the Experts

During the fire, your priority is your family and your home. Call emergency services and let the firefighters handle the situation. Once the fire is under control and you start thinking about cleanup and contacting your insurance company, call us to schedule an inspection.

Our services are often covered by homeowners' insurance policies, but it's important to check with your provider for coverage details. We offer emergency services 24/7.

Step 2: Damage Assessment

After the fire is under control and it’s safe to enter your home, we will inspect the property to assess the damage. Sometimes, personal protective equipment (PPE) is needed to avoid inhaling harmful particles.

Some damage is obvious, like burn marks and charred remains. Other damage, like smoke absorbed into textiles and furniture, is less visible but detectable by smell. We will evaluate all the damage and work with you to create a restoration plan.

Step 3: Protection and Sealing

Fire can leave your home vulnerable to additional damage. Broken windows and damaged walls can expose the interior to the elements and potential intruders. Our team can board up damaged windows and walls and cover roof sections with tarps to prevent further damage.

Step 4: Water Damage Removal

Although it might seem contradictory, water damage often accompanies fires. If firefighters used water to extinguish the flames, water damage is likely. Additionally, fire can damage pipes, causing leaks.

Our team knows how to handle water damage and mold to prevent the spread of pathogens and avoid future problems.

Step 5: Soot and Smoke Removal

After addressing water damage, we focus on removing soot and smoke. These can permeate all surfaces of the home. We use specialized equipment to extract soot and smoke from deep within the pores, ensuring that odors do not linger.

Step 6: Cleaning and Sanitizing

The next step is to clean and sanitize all surfaces and belongings. This can be particularly challenging with delicate items like photos, paintings, and electronics. We use advanced techniques such as fogging and air scrubbing to restore these items to their pre-fire condition.

Step 7: Restoration

The final step is restoring the home to its pre-fire state. This may involve replacing drywall, installing new carpets or floors, and painting.

If the damage was extensive, it might be necessary to completely rebuild one or more rooms. We handle the entire reconstruction process to ensure your home is safe and comfortable again as soon as possible.